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Terms & Conditions

Terms and conditions

 

Effective as of 1st of August 2011

 

The following terms and conditions as well as any other policy and rules (including the Privacy Policy (collectively, referred as “T&C”) posted on the www.netalamode.com website or any related sub-domains (the “Website”) are a legal agreement between you and NET A LA MODE INC. (“NET A LA MODE”, “Netalamode.com”, “we”, “us” or “our”) setting forth, among other things, the terms and conditions for your access and use of the Website and the purchases made through the Website.


Your Agreement. By accessing or using the Website, you accept and agree to the provisions of the T&C without any reservations, modifications, additions or deletions. If you do not agree to any provisions contained in the T&C, you are not authorized to use the Website. You may be denied access to the Website, with or without notice to you, if you do not comply with the provisions of the T&C.

Amendments. We may from time to time modify the T&C and will post a copy of the amended T&C on the Website, so we encourage you to review them periodically. If you do not agree to, or cannot comply with, the T&C as amended, you are not authorized to use the Website or make any purchase. You will be deemed to have accepted the T&C as amended if you continue to access or use the Website after any amendments are posted on the Website. We reserve the right to refuse to provide our services to anyone at any time.

Registration and Purchase. When using some of the services on the Website or when you make a purchase, you will be required to provide information about yourself. We rely on the information you give us to provide you with the products you order. You agree to provide true, accurate, current, and complete information. If your information changes in any way, please modify it by logging into your account.

When you register, you will be asked to provide a password. It is your responsibility to keep it secure and you must contact Netalamode.com as soon as possible if you detect any unauthorised use of your account. We will not be responsible for your losses resulting from such occurrence and you may be liable for NET A LA MODE losses as a consequence of such unauthorized use.

 

Changes. We reserve the right to change the products advertised or offered for sale through the Website, the prices or specifications of such products and any promotional offers at any time and from time to time without any notice or liability to you or any other person. We cannot guarantee that products advertised or offered for sale on the Website will be available when ordered or thereafter. We reserve the right to limit quantities sold or made available for sale.


Orders. All orders are subject to acceptance by NET A LA MODE and availability. Items in your shopping basket are not reserved until their purchase by you, and may be purchased by other customers until then. We will send you a confirmation e mail under the acceptance of your order conditions stated below.

 

Pricing. Prices indicated on the Website are before taxes and shipping costs. Netalamode.com reserves the right to modify its prices at all times without prior notice.

Even though NET A LA MODE will try to be as accurate as possible about its pricing information, it is possible that an error might occur and we will not be responsible for any such error.

 

Acceptance of Your Order. Once you have placed an order you will be unable to cancel or modify it under any circumstances other than the ones dictated by the law. We will send you an  email confirming that we have received it and giving some further details. However, we reserve the right to accept your order and may decline a transaction at our sole discretion. We will not be liable for refusing to process a transaction or unwinding or suspending any transaction after processing has begun. Your order will only be considered as accepted when shipped.

 

Sale Price Adjustment. NET A LA MODE is happy to offer a sale price adjustment on items purchased up to 7 days prior to the date of a discount sale. The exact style and size of an item must be available for purchase at the time your request is made before any adjustment in the sale price can be approved. All approved sale price adjustments will be in the form of a promotional code sent to you by email which you can use on your next purchase before the maturity date indicated in the email you will receive. Price adjustments do not apply to items originally purchased in a sale or on any special promotion. Once an item has been purchased at a discounted sale price, no price adjustment will be offered should the item be further marked-down.

 

Payment. Transactions conducted through Netalamode.com are processed by PayPal, a leading provider of online payment. When you have finalized your shopping on the Website, PayPal will allow you to pay directly by Visa or Mastercard or, if you have one, through a PayPal account.  As an additional safety, NET A LA MODE uses Secure Socket Layer (SSL) technology. Nevertheless, we cannot be held liable for any loss you may suffer if a third party gets unauthorized access to any data you provide when accessing or ordering from the Site.

If an item you have ordered is out of stock and not expected to be available again, we reserve the right to cancel your order. In this case we will refund you for the item and any taxes and shipping charges.

 

Insurance and Delivery. Netalamode.com insures each purchase while in transit up to the time of delivery to your specified address.  Please note that we are not responsible for any delays caused by destination customs clearance processes, strikes or any delays due to our suppliers involved in the payment and the delivery of the goods. Furthermore, we are not responsible for any duties that may be imposed on you, or any damaged or any lost packages after transit. We will use commercially reasonable efforts to deliver the items you purchased within 15 days of your order. Finally, NET A LA MODE is not responsible for import restrictions of any kind in the country of destination relating to the product purchased.

 

Return Policy.

  • Merchandise must be returned or exchanged within 21 days of receipt.
  • Merchandise must be unworn, unaltered, and unwashed.
  • Merchandise must have all its original tags attached.
  • Footwear must include the original shoe box, in its original condition, without postal labels and damages.
  • Sale items are final sale and may not be returned.

If the returned or exchanged item does not meet our standards we will return it to you.

Customs. For orders shipped outside the USA and Canada, you should consult the customs legislation of your country. We do not take responsibility for duty fees, brokerage fees and shipment delays due to customs.

Canada and United States Returns. Netalamode.com offers free returns. Therefore, if you are not satisfied with you purchase you can return it to us free of charge. The return procedure is described in the help section.

Upon receipt of the package at the Netalamode.com offices we will complete the return process and the balance will be refunded within 5 business days after receipt of the package.

We are not responsible for the loss or delay of packages being returned and suggest you request a tracking number and insurance when you return an item.

Canada returns. Returns from Canada must be shipped via Canada Post. Returns shipped through other companies will be refused.

U.S. returns. Returns from the U.S. must be shipped via United States Postal Service (USPS). Returns shipped through other companies will be refused. All the returned items should be declared as a “return of Canadian merchandise” on the customs declaration form. Returned items that don’t have this mention on their customs declaration from may be refused and returned to sender.

International Returns: Returns from outside the USA and Canada must be shipped via Postal Service. All the returned items should be declared as a “return of Canadian merchandise” on the customs declaration form. Returned items that don’t have this mention on their customs declaration form may be refused and returned to sender.

The cost of returning a package is the sole responsibilty of the customer.

If you refuse any shipments from NET A LA MODE you will be held responsible for the original shipping charges, plus the cost of returning the package to us. This amount will be deducted from your refund.

Exchanging an item. Any item you have ordered and received may only be exchanged for the same item in a different size. If you would like to exchange an item please email our customer service center customerservice@netalamode.com with “exchange” and your order number as a subject. Please include the following information for the item you are returning: Invoice number, item number, description, size and quantity and for the item that you would like to get: Description, size and quantity.

USA and Canada Exchanges. For an exchange, the original item can be returned free of charge if the item was purchased at full price.

International Exchanges. The original item can be exchanged if the item was purchased at full price. The cost of returning a package for an exchange is the sole responsibility of the customer. However, we will ship out the new package free of charge.

Exchanges are subject to item availability. If the item you require is not available, you will be refunded upon return of the original item according to our returns terms and conditions.

Intellectual Property. All trademarks, trade names, logos, slogans, designs, images, videos, audio files and other content displayed on the Website, as well as all the software (including any source code) and functionality used in connection with the Website (collectively, the “Intellectual Property”) are the exclusive property of Netalamode.com or third parties and are protected by copyright, trademark or other laws. You agree not to display, copy, reproduce, use or distribute any Intellectual Property without our prior written consent. Also, you cannot mirror any material contained on the Website or made available through the Website.

 

Your Information.  You ACKNOWLEDGE THAT YOUR SUBMISSION OF ANY INFORMATION ON THE WEBSITE IS AT YOUR OWN RISK and that you are solely responsible for the content of any opinion, information or comment you contribute to the Website in any form. NET A LA MODE DOES NOT ASSUME ANY LIABILITY TO YOU WITH REGARD TO ANY LOSS OR LIABILITY RELATING TO SUCH CONTENT IN ANY WAY.

Please note that the Website is opened to the public and information that you consider of a personal or confidential nature should not be posted.

 

Third Party Links. The Website may contain links to third party sites or resources that are not owned or controlled by NET A LA MODE. We have no control over, and assumes no responsibility for the content, privacy policies, practices or availability of any third party sites or resources or the products, services or other materials on or available from such sites or resources. You are and remain subject to the policies of those third parties where applicable.

Disclaimers. Netalamode.com is constantly trying to post accurate information on the Website. However we do not warrant in any manner whatsoever that the content of the Website is free of errors or totally accurate. The material, content and information appearing on the Website (INCLUDING WITH RESPECT TO THE PRODUCTS WHICH CAN BE PURCHASED ON THE WEBSITE) are provided on an “as is” basis without any express or implied warranty of any kind including but not limited to merchantability, fitnesss for a particular purpose, quality, durability, title or non-infringement. Furthermore, we make no warranty that the Website will meet your requirements or will be uninterrupted, timely, error-free, that defects will be corrected or that the Website or the serverS that make it available will be free FROM LOSS, DESTRUCTION, DAMAGE, CORRUPTION, ATTACK, VIRUSES, INTERFERENCE, HACKING, OR OTHER SECURITY INTRUSION, and NET A LA MODE DISCLAIMS ANY LIABILITY RELATING THERETO. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSIONS AND LIMITATIONS MAY OR MAY NOT APPLY TO YOU.

Third Party Content.  SOME OF THE CONTENT DISPLAYED ON THE WEBSITE MAY INCLUDE MATERIALS THAT BELONG TO OR ARE PROVIDED BY THIRD PARTIES. YOU ACKNOWLEDGE THAT NET A LA MODE ASSUMES NO RESPONSIBILITY FOR SUCH CONTENT,

Limitation of Liability. IN NO CASE WILL NET A LA MODE, ITS OFFICERS, DIRECTORS, SHAREHOLDERS, EMPLOYEES, AGENTS, PARTNERS OR LICENSORS BE LIABLE WHETHER IN CONTRACT, TORT, DELICT, QUASI-DELICT, WARRANTY, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL, EXEMPLARY, PUNITIVE DAMAGES OR OTHER SIMILAR DAMAGES (INCLUDING, BUT NOT LIMITED TO, ANY LOSS OF PROFITS OR REVENUES, FAILURE TO REALIZE EXPECTED SAVINGS, OR OTHER SIMILAR ECONOMIC LOSSES) ARISING OUT OF OR RELATING TO (I) YOUR INABILITY TO USE THE ITEMS PURCHASED FROM THE WEBSITE OR IN ANY OTHER WAY CONNECTED WITH YOUR PURCHASE OF ITEMS FROM THE WEBSITE, (II) YOUR ACCESS, USE, MISUSE OR INABILITY TO ACCESS OR USE THE WEBSITE, (III) THE INTERRUPTION, SUSPENSION OR TERMINATION OF ANY PART OF OR ALL THE WEBSITE, OR IN ANY OTHE